Telemarketing Training

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If you have an in house telemarketing team, or would like to develop one, we can support you with professional telemarketing training from B2B marketing experts. Cold calling business to business can be a daunting prospect, even for the most competent marketing personnel, therefore our goal is to give your marketing team the structure, the tools and the confidence to make every call count and to achieve the goals of your business.

 

Our telemarketing training

 

Our experienced B2B marketing training experts will work with you to determine what areas of training for business telemarketing your team would most benefit from. From this, we will develop a bespoke training package for your company, to be delivered in a hands on manner by some of the best telemarketing training specialists in the industry.

Some of the areas you could look at for training include:

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• Pre call planning: Defining your objective, preparing questions, secondary objectives

• Getting to the decision maker: Dealing with screening, information gathering and tactics

• Opening statements: Creating interest, phrases to avoid, offering value

• Effective questioning: Open questions, listening skills, probing, quantifying

• Recommending sales: Outlining benefits, selecting products

• Closing: Asking for commitment, summarising,

• Objection handling: Adding value, relating back to problems, refreshing benefits

• Wrapping up: Qualifying, confirming and agreeing to the next actions

 

We can also look at organisational issues, such as staff motivation, teamwork and other processes that work around the telemarketing activities you are doing. Whatever you need, and whatever your focus, you can be sure our expert training for business telemarketing will help you to unlock the potential of your team.

 

Who will deliver your B2B marketing training?

 

Our B2B marketing training experts are mostly ex-field sales personnel from a broad range of backgrounds. Their extensive experience out in the field means they are well versed in what a sales team will need from your telemarketers, and how a call should be conducted. Having had over 18 years in business ourselves, we pride ourselves on our ability to treat each call as an individual, and to get the results we want every time; and we can show your team how to do this too.

 

For expert training for business telemarketing, the voice of experience can bring your marketing team the successes you know they can achieve.

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